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    Monopoly: With Police Towing, It’s Not a Game

    “For as long as you can remember, the city in which your towing company is located has used only one company – not yours – for all of its police-dispatched, nonconsensual tows. Your company is equally qualified to perform police towing work – you have the equipment, experience, insurance, etc. – so you ask the police chief to start using your company on a rotating basis with the current tow company.  The chief says that he is satisfied with the service he is getting and denies your request. We at are frequently asked by subscribers in that situation, ‘Isn’t that a monopoly?'”…

    For a limited time, get free access to the rest of this blog by Michael McGovern, leading industry attorney, at Click here to read the full post.

    Becoming a member of offers membership benefits including one hour per year of telephone time with a attorney, regular blogs on topics specific to towing from a attorney, towing specific legal forms to enhance your collection and potentially save thousands in attorney’s fees, an e-book containing towing laws specific to your state and access to summaries of legal cases authored by either McGovern or Porto.

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    Custom-built for AE Collision & Towing Inc.

    AE Collision and Towing IncThis 2016 Ford F-550 4 wheel drive with a Chevron 408TA is from the fleet of AE Collision & Towing Inc. in Eugene, Ore. Custom-built by Fleet Sales West of Woodburn, Ore., the bed can be controlled from inside the cab or the rear of the bed and features rear hydraulic stiff legs — a feature normally seen on medium-duty units.

    Features also include an extendable boom with twin 9,000-lb. winches, a tunnel box that houses the dolly bars on a sliding track so they can be easily accessed from either side of the truck, a Torrent LED light bar with alley lights and fold-away brackets for low clearance situations, four LED strobes and a custom-built grille by Royalty Core. The truck’s custom paint job is green with a matte finish and gloss black accents.

    AE Collision & Towing Inc. offers towing, roadside assistance, private property impound services and repossessions to customers in the Eugene and Springfield areas.

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    MojoThought you might like to meet our tow dog Mojo, a three-year-old Jack Russell Terrier who just loves to tow. Anywhere her tow truck driver (aka John Chase) goes she’s there to help — and the best part is that the people who meet her are often stressed and she helps to calm them down. She recently received her first tip: a $10 gift card to Petco.

    Mojo loves to ride on John’s shoulders and is frequently spotted on his back while he performs emergency roadside services.

    The only thing she likes as much as towing is being a 12th man.  She’s always in blue on Fridays (year round) to support her Seahawks.

    Gail Chase

    ABC Towing Inc.

    Seattle, Wash.

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Grand Opening of Navistar’s Melrose Park Used Truck Reconditioning Facility

Navistar recently held the Grand Opening of its Used Truck Reconditioning Center (Reconditioning Center) in Melrose Park, Ill. With the closure and sale of the Indianapolis Center, Navistar reviewed potential replacement options and decided on co-locating to the Melrose Park prototype and testing facility near Chicago. “One of the greatest advantages of a centralized reconditioning center is the ability to work hand-in-hand with the on-site Product Engineering and Prototype Team in order to fully understand product durability and use this knowledge to provide the highest level of service to our customers.” said Jeff Heichel, vice president, Used Truck Operations, Navistar.

A centralized Reconditioning Center supports Used Truck activities by examining the Diamond Renewed reconditioning process to ensure a consistent product is available to all International Dealers and Navistar’s own 15 Used Truck Sales Centers. Additional benefits of the Reconditioning Center include the ability to handle large transactions in a timely fashion, ensure quality improvements and meet internal cost targets.

The Reconditioning Center in Melrose Park is fully scalable to meet demands and includes a wash bay, detailing and paint booth, welding room and a parts storage area. “We worked with the Local UAW to structure a competitive agreement which facilitated the work coming to Melrose,” said Kevin Turner, director of reconditioning operations, Used Truck Organization, Navistar. “I’m very proud of our team for completing the move in record time and in line with Navistar’s lean principles.”

Navistar plans to relocate its nearby International Used Truck Sales Center to its Melrose Park facility in the new year, creating a flagship location that incorporates full range capabilities provided by the new Reconditioning Center.

Additional information about Navistar is available at

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    From our latest issue

    Technology and Towing

    The Tow Times January issue explores technology in the towing industry — from how towing operators are becoming more linked to customers through Internet and mobile technologies to the towing software comparison chart. This issue also features a look at how towing training and safety classes are addressing the importance of driver safety. Also, see what pastimes and interests your colleagues have when not towing in a new department called “Off the Clock.” In the Recovery Review department, check out how Eaton Towing & Recovery uprighted an oil tanker in the remote North Dakota highlands. And from departments to feature articles, you’ll notice the new look inside Tow Times to kick off the New Year.

    More From our latest issue articles