Posts by Editorial Staff

The Importance of Documentation

Written by Bill Giorgis of Mike’s Wrecker Service After the recent death of an employee at the hands of a drunk driver, our lives and company have been torn apart. Our driver was outside of his truck and was struck and killed as a pedestrian by a driver two times over the legal limit for…

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Apps, Towing High-end Cars, Revenue Streams and More…

The Tow Times July issue features a look at towing apps used by consumers in a side-by-side comparison format. This special issue also contains a South Florida towing operator’s perspective on towing high-end cars, including the equipment and training needed when transporting exotic rides. And on the business side, author Brad McIntosh shares possible untapped…

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Towing Operator Safety Issue

The Tow Times June issue addresses the top workplace injuries faced by towing operators and tips on prevention, information on creating a company safety program, and statistics provided by the Survivor Fund/Wall of the Fallen Committee offer insight on the “Numbers Behind the Wall of the Fallen.” This issue also offers an overview of air…

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Branding Your Company – Where Do You Start

Most business owners know that branding is essential to their businesses, but do you know how to create a brand? At MarketSmart, we believe that branding isn’t just a logo, it’s your company’s heart, soul and beliefs.   Here are three tips when branding your company: 1. Define your brand. Connect with your customer’s needs…

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Light-Duty Towing Myths and Tips and More

The Tow Times May issue explores light-duty towing myths and tips, a review of chassis manufacturer’s new and current trucks for the towing and recovery industry and light-duty towing procedures that include wheel-lift securement and shift-lock over-rides. This special issue also addresses how to make your dispatch a profit center, and two Georgia companies take…

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Housekeeping and Safety

Housekeeping and Safety Housekeeping and Safety are two terms in the towing industry that go hand-in-hand.  The chances of an on-the-job accident are greatly reduced when the work area is clean and orderly.  Falls, fires and many other accidents and injuries can be prevented with a clean work space. Problems that can arise from a…

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Using And Not Using Warning Lights

Warning lights — no matter what color — cannot be relied upon to create a “force field” that will protect you from danger. Bright, flashing lights can create a visual distraction that’s as effective as a physical obstruction in slowing roadway traffic. Although tow truck lighting procedures vary from state to state, generally, warning lights…

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Make Your Website Mobile

MarketSmart clients are jumping on the mobile-optimized website bandwagon. Some of our MarketSmart clients are engaging on social media and reaping the benefits by gaining company awareness. Others are updating their websites to a more current version of WordPress and their customers are loving the load time and ease of navigation. These statistics support that…

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