Best of the Blogs

Being an employee in the towing and recovery industry is tough, not only on tow operators, but all employees and their families. This is especially true during the holidays, with missed parties, church services, children’s concerts and plays, dinners, family time and more. The stress level is right up there, along with a “Grinch” attitude.…

I don’t think there’s a week that goes by that I don’t receive a phone call or someone stops in the shop asking if my business will sponsor an event or team, donate a door prize or place an ad in the local paper or program. While I’d love to give something to everyone who…

I know the trend today is to not send cards wishing happy holidays to family, friends, colleagues or customers by snail mail, but I can tell you, with what I receive in the mail (snail and email) the other months of the year, I welcome those cards with a smile. I’m often asked why I…

We’ve all had something happen in our lives that was bad enough it was considered something you would not forget and a lesson learned. That happened to me, and I call it my “step away from the sink” moment. My husband gave me a pair of diamond earrings for Christmas, and as I was putting…

My husband and I recently attended the wedding of a close towing friend’s son. It was a joyous occasion to celebrate with the family, along with many other towing friends who I call my “towing family.” I looked at the groom and thought, “How did you grow up so fast? It seemed that just a…

Going to the dentist is one of my least favorite things. I tell my dentist that I don’t have anything against her personally, it’s just not a great experience. That big needle to numb you, then the drilling, the little suction tube making the gurgling noise, and then the shock of how much it costs…

I’ve always known that members of the towing and recovery industry are generous and giving when asked to support a great cause, and that was evident in the following email I received from a special tow lady. “I am like many women in this industry, I not raised in it, but married into it. As…

If you were asked, “Who are you?”, what would your answer be? A dispatcher, tow operator, business owner or mechanic? Or does your identity go deeper? Think about the many roles you have in life. For me, I’m a wife, mom, sister, aunt, daughter, cousin — and that’s just some of the roles I have in…

“Bad mood” doesn’t really describe how I’ve been feeling lately. I don’t even like myself right now. I should warn people by putting a DO NOT DISTURB note on my office door. You know when you’re in a bad mood and people try to get you to smile with a bad joke or corny statement? You…

The word “trust” came up in a conversation the other day. The person I was talking to said everything in life is held together with trust. While I agree, I would also add “love.” What comes to your mind when you think of trust? For me, it would mean that I have faith and confidence…