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Staying Positive in a Negative World

Mar 11th, 2016 | By | Category: Features, Geri Roskopf's Blog

How do you stay positive in a negative world? Unfortunately, due to the nature of towing for law enforcement, we all too often encounter rudeness, impatience, sarcasm, yelling and demanding attitudes. I guess it’s a way to take out whatever frustrations people are dealing with. […]

I Want To Be 10-7

Mar 4th, 2016 | By | Category: Geri Roskopf's Blog

Ten codes are used by many police departments and tow companies for radio communication. Today, however, the trend is to move away from using the codes and to the new dispatch software available. Information is sent directly to the tow operator without voice communication, or […]

Do You Swear…

Feb 26th, 2016 | By | Category: Geri Roskopf's Blog

Wikipedia’s definition of a sworn testimony is “evidence given by a witness who has made a commitment to tell the truth. If the witness is later found to have lied whilst bound by the commitment, they can often be charged with the crime perjury”. The […]

When to Call for Help

Feb 19th, 2016 | By | Category: Geri Roskopf's Blog

Our furnace went out a few weeks back. I went downstairs with my husband — giving my two cents worth of what to check — and each time I said something, I was “barked” at. I get it. I was not happy to have to […]

Coughing, Sneezing and Working

Feb 12th, 2016 | By | Category: Geri Roskopf's Blog

It’s not good to have a cold when you’re answering the phone and dispatching. It sounds like you’re talking in a tunnel, and each time you answer the phone you hear, “Wow, you sound awful.” Guess what? I know I sound awful and I feel […]

The Human Cost of the Internet of Things

Feb 8th, 2016 | By | Category: Geri Roskopf's Blog

The Internet of Things starts with your things — the devices you come to depend on to store and transmit data in real time. We are becoming smarter as more and more devices become networked. But, this does come at a cost: cyber-attacks — which […]

You’re How Old?

Jan 29th, 2016 | By | Category: Geri Roskopf's Blog

Can you believe it is the 100-year anniversary of the first commercially manufactured tow truck? Wow, talk about a milestone for the towing and recovery industry – as they say – we’ve come a long way baby. In 1916, Ernest Holmes built the first twin-boom […]

Putting Your House in Order

Jan 22nd, 2016 | By | Category: Geri Roskopf's Blog

I was attending a funeral for a family member and on one of the tables were some things that caught my eye: a sticky notepad shaped like a coffin, a pen and a book titled “Putting My House in Order.” While the shape of the […]

Bringing in the New Year

Dec 30th, 2015 | By | Category: Geri Roskopf's Blog

2015 is almost done – are you wondering: Where oh where did the year go? Did you make resolutions in January 2015 to lose weight, exercise, be positive and go with the flow?  Did you want to buy a new truck, hire an employee or finally […]

It’s the Most Wonderful Time

Dec 21st, 2015 | By | Category: Geri Roskopf's Blog

I’ve been listening to Christmas songs on the radio since November. I guess it’s not any different than retail stores setting Christmas decorations out in August — pushing the season earlier and earlier in the year. December in Wisconsin usually brings lots of white stuff, […]