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How Do You Rate?

Jul 28th, 2017 | By | Category: Geri Roskopf's Blog

Have you ever been waiting in line and, for whatever reason, someone behind you is escorted to the front of the line and you think to yourself, “How do they rate? What makes them so much better than me?” Today, more and more, we’re asked […]

Off the Clock

Jul 24th, 2017 | By | Category: Geri Roskopf's Blog

Tow Times magazine has been featuring articles about towers with pastimes, hobbies or passions outside of the 24/7/365 grind of towing. I think you need something in your life besides work to help you keep sane and balanced. I find it interesting to learn what […]

Strategic Account Management

Jul 17th, 2017 | By | Category: Geri Roskopf's Blog

What strategies do you have to increase revenue, profit and customer retention for your towing business? While I think most of us do research to make strategic purchases — buying a new versus a used tow truck for example — I don’t think many of […]

I’ve Learned a Few Things

Jul 7th, 2017 | By | Category: Geri Roskopf's Blog

I’ve been employed at different types of businesses throughout my life, and I believe I’ve learned a few things about being both an employee and a boss along the way. I started babysitting when I was 12. While at the time I didn’t consider myself […]

Happy Birthday!

Jun 30th, 2017 | By | Category: Geri Roskopf's Blog

I’m giving myself a birthday present today. Sorry, but I’m not writing about anything that has to do with towing, just a few thoughts on celebrating birthdays, or as the dictionary states: “The anniversary of one’s birth.” As you may have guessed, today is my […]

A Golden Opportunity to Celebrate

Jun 23rd, 2017 | By | Category: Geri Roskopf's Blog

When an anniversary or birthday comes along do you ever think where did the time go? That’s what I thought this past weekend. The Wisconsin Towing Association celebrated its 50th anniversary. Fifty years. Where did the time go? The 50th Anniversary was a golden opportunity to celebrate […]

Undervalued Qualities

Jun 16th, 2017 | By | Category: Geri Roskopf's Blog

When looking for, and interviewing, job candidates, what “undervalued qualities” do you look for? Here are a few answers from management personnel from Wisconsin companies that were interviewed for Milwaukee BIZTIMES magazine. Resilience. One company president said that no matter what job you apply for, […]

Backing Up Safely

Jun 9th, 2017 | By | Category: Geri Roskopf's Blog

My husband told me the service writer at a repair shop where he recently dropped off a tractor/trailer combo asked him to back the unit up into a space in the back of their lot. I guess the driver of the tractor was impressed because […]

Research Before You Need a Towing Company

Jun 2nd, 2017 | By | Category: Geri Roskopf's Blog

I was on a website for a well-known company that lists and recommends companies that consumers can trust for services from home-improvements to pet care. What I found interesting were the articles on towing. The articles were titled, “tips to avoid tow truck rip-offs in the […]

Not Much Has Changed

May 26th, 2017 | By | Category: Geri Roskopf's Blog

The Wisconsin Towing Association is celebrating 50 years this year. On June 7, 1967, ten towers from across the state gathered at an informational meeting to form a temporary board of directors. They called the new association the Wisconsin Towing Service Operators Association. They sent a […]