Search results for: honk
HONK Conducts Continuous Background Checks on Tow Operators Through Partnership with Checkr
HONK Technologies, the on-demand platform for connecting motorists, towing professionals and insurers, has announced the integration of additional fraud prevention capabilities through its ongoing partnership with Checkr. HONK will now look for recent changes in service providers’ operator’s data to supplement annual background checks. Additionally, HONK restricts previously banned service providers from re-entering the HONK…
Read MoreHONK Increases Speed of Roadside Assistance Calls with HONK Virtual Assistant
HONK Technologies, the platform connecting drivers and towing professionals, has announced the release of a new contact center customer engagement tool: the HONK Virtual Assistant. This new digital system combines interactive voice response (IVR) capabilities with a synchronized mobile web visual interface designed to help motorists who are in need of roadside assistance navigate self-service…
Read MoreHONK Increases Touchless Roadside Assistance Calls by 54 Percent During Pandemic
On August 6, 2020, HONK Technologies, the platform connecting drivers and towing professionals, detailed key metrics that demonstrated its growth and momentum during the first six months of 2020, despite economic conditions created by COVID-19. “HONK’s investments in machine learning and automation have enabled the company to expand its operational efficiency,” stated a Honk Technologies…
Read MoreHONK and Spiffy Partner to Supply Tow Providers With Disinfectant Products During Pandemic
HONK Technologies, the platform connecting drivers, towing professionals, and insurers, has partnered with Spiffy, provider of on-demand car care, technology, and vehicle disinfection services and products. The agreement helps insurance providers protect policyholders by ensuring HONK’s service provider network has consistent access to EPA-approved, hospital-grade disinfection solutions to sanitize their tow trucks on a regular…
Read More#HONKforHeroes: A thank you to towing and roadside professionals everywhere
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Read MoreHONK Technologies Updates Mobile Roadside Assistance App
HONK Technologies, the platform connecting drivers, towing professionals and insurers, has updated its touchless claims mobile roadside assistance app with artificial intelligence (AI) to increase ease-of-use and speed-of-response. New capabilities include a chatbot that keeps customers informed throughout a service interaction while increasing intelligence over time. Insurance carriers now receive real-time updates on changes to…
Read MoreHONK Technologies Updates Mobile Roadside Assistance App
HONK Technologies, the platform connecting drivers, towing professionals and insurers, has updated its touchless claims mobile roadside assistance app with artificial intelligence (AI) to increase ease-of-use and speed-of-response. New capabilities include a chatbot that keeps customers informed throughout a service interaction while increasing intelligence over time. Insurance carriers now receive real-time updates on changes to…
Read MoreAudio Article: Women of Towing – Jordan Dowhy
Woman of Towing from the July 2022 Issue of Tow Times Magazine Jordan Dowhy didn’t enter the towing business by choice. One day in 2010 husband Logan announced he was buying a rollback, and the wrecks are history. “He saw an opportunity, and we both supported it and went with it,” says Dowhy, 33, co-owner…
Read MoreNew Survey Shows More than One in Five Tow Providers Must Turn Down Work
Source: HONK Technologies press release Digital roadside assistance and vehicle transport platform company HONK Technologies has released results from a nationwide survey of 582 towing and roadside providers. The survey indicates that tow providers are feeling the effects of motorists returning to the roadways as public health measures have loosened. More than 1 in 5…
Read MoreSaturday, October 17 is National Move Over Day
National Move Over Day is scheduled for Saturday, October 17. The day was established to raise awareness for the safety of first responders including tow operators, police, fire, medical and other emergency workers. Towing associations observing the event include the Arizona Professional Towing & Recovery Association, California Tow Truck Association and the Wisconsin Towing Association.…
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