HONK Technologies Updates Mobile Roadside Assistance App

HONK Technologies, the platform connecting drivers, towing professionals and insurers, has updated its touchless claims mobile roadside assistance app with artificial intelligence (AI) to increase ease-of-use and speed-of-response. New capabilities include a chatbot that keeps customers informed throughout a service interaction while increasing intelligence over time. Insurance carriers now receive real-time updates on changes to driver arrival time or consumer location.

“HONK’s AI-powered roadside assistance has modernized a long-standing, necessary function for motorists, providing the insurance industry with an opportunity to innovate,” said Corey Brundage, founder and CEO of HONK. “Consumers and carriers alike are looking for the best possible user experience.”