HONK Launches Business Management Tools for Towing Professionals

Digital roadside assistance and vehicle transport platform company HONK Technologies has announced a new Partner Performance Dashboard designed specifically for tow truck business owners. The new dashboard enables tow business owners to track key performance indicators (KPIs) in one place.

The HONK Partner Dashboard gives service providers complete transparency into how their business is performing on HONK towing and roadside assistance jobs. Partners can now view their companies’ completed jobs performance, track their year-to-date revenue and monitor customer ratings for each of their drivers.

HONK’s Partner Performance Dashboard includes five performance-based metrics:
Availability to take jobs
Tracking enabled on the HONK Partner App
Job completion rate
On-time (meeting estimated time of arrivals – ETAs)
Quality of service

HONK offers free partner resources, exclusive discounts, performance-based benefits, industry education, and podcasts, along with access to real-time metrics that tow owners and operators need to more effectively manage their businesses.

“We’re able to provide motorists the best level of service in the industry because of the strong relationships we’ve built with our network of more than 108,000 towing vehicles across the country,” said Corey Brundage, CEO and Founder at HONK. “This new dashboard will provide our tow partners with even more transparency about their KPIs, giving them near real-time information so they can better track their quality of service and performance.”

View a HONK video visit https://vimeo.com/636471202

To learn more visit www.honkforhelp.com/industry-solutions.