Geri Roskopf’s Blog

I was curious about the word “app,” which is so widely-used today. It seems that whatever you’re looking for, there is an app for that. Here’s what I found for a definition: App is short for application, which is the same as a software program. While an app may refer to a program for any hardware platform,…

I came across a poem titled For the Garden of your Daily Living. It seemed appropriate during springtime, and a great reminder of “you reap what you sow,” or in other words, you eventually have to face up to the consequences of your actions. Use this planting advice to make your garden grow both in…

When I hear the word “spring,” I usually think of the season, but there are more definitions and variations of the word, such as a metal device that returns to its shape or position when pushed or pulled, a natural flow of ground water, the elasticity of something that can be stretched and returns to…

The Federal Motor Carrier Safety Administration will be establishing and facilitating an advisory board to be known as the “Women of Trucking Advisory Board.” Their goal is to “promote organizations and programs that will provide education, training, mentorships or outreach to women in the trucking industry as well as recruit women into the trucking industry.”…

I met a wonderful, young female tow operator the other day. I told her how proud I was of her to take the initiative to learn the towing and recovery industry and become a tow operator. It’s not an easy profession for anyone to come into, let alone a woman. As women in a predominately…

What kind of gift would you like to receive on Valentine’s Day? Flowers? Chocolates? Jewelry? Romantic dinner? Or the perfect I love you message in a card? Or maybe a night off without answering the phones, or being on call? Personally, I would take all of these. No, I’m not being greedy. And no, I…

Tow Times  is bringing back a column titled “Good Guys.” It will share stories of towing industry members who do good deeds. I believe people in the towing and recovery industry are generous, and go above and beyond to not only help motorists, but support and raise funds for worthy causes, and become involved in…

As I was reading an article on how to recognize a professional tow operator, I was struck with what I thought was an oxymoron: “Your everyday, run-of-the-mill tow operator, above all else, is a professional, and treats you with respect.” I was curious of the exact definition of “run-of-the-mill,” because the way it was used…

One of the greatest gifts we have is the gift of choice. Some choices are routine, and some are life-changing. We choose how we react to a situation. We choose to have a salad or a burger. We choose to buy a GMC or a Ford. We all make choices every day; some good, some…

I recently had a phone call where, if I could have, I would’ve hung up on the caller. I was literally being screamed at. I’ve been in business long enough that I’ve handled these types of calls, and I’ve often found they result from a lack of understanding, or something was missed in communication. I…