Just Slow Down

There was a horrific incident in Milwaukee this past Monday involving a tractor–trailer and a flatbed tow truck. It was caught on a police...

What Do You Want First?

When you're getting updates about something that's happened, I'm sure you've been asked:“What do you want first? The good news or the bad news?”

Thoughts and Comments

The Wisconsin Towing Association recently sent out a survey titled, “Tell Us About Your Company.” The survey included the usual company information: Name, address, and...

This Time of Year

I'm sure many of you know of the elderly, angry and miserly character Ebenezer Scrooge from the novella A Christmas Carol by Charles Dickens.

We Need to Talk

I sometimes struggle when talking to someone about a difficult situation. I'm not sure what to say or how to say it. It doesn’t...

Here I Come to Save the Day

My grandson is into superheroes, which reminded me of a post I wrote a while back.Growing up, I use to watch Mighty Mouse, a superhero mouse character who would say,“Here I come to save the day!”While tow truck operators don’t wear capes or have super powers, I think they should be admired for great and brave acts performed every day they come to work.

Less Screen Time

I'm sure by now a lot of you have heard about the new recommendations from the World Health Organization (WHO) with regard to new...

Did You Hear the One About?

This time of year can bring a lot of stress to the lives of people in the towing and recovery industry. Mother Nature has a way of changing plans in a matter of hours.

We Just Can’t Do It

The towing and recovery industry is a service industry to the motoring public and unfortunately — while we want to service or help everyone who calls — we just can’t do it. This was so true when many of us were, and are, dealing with severe weather. I turned down many calls. We just couldn’t service or help them in a timely manner. I only have so many employees and equipment.

Who Should Take the Training?

I'm hoping most towers have heard of SHRP2 (Strategic Highway Research Program), which is a Traffic Incident Management (TIM) training program offered by the Federal Highway Administration in partnership with American Association of State Highway and Transportation Officials.
- Advertisement -

Recent Posts