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Hope

Sep 1st, 2017 | By | Category: Geri Roskopf's Blog

I’m sure most of us have had a feeling of hopelessness — a time when we were brought to our knees, not knowing if we will ever be able to get up again. Wondering why – why me, why now — just why? Sometimes there […]



It Must Be True

Aug 25th, 2017 | By | Category: Geri Roskopf's Blog

Benjamin Franklin said, “Believe none of what you hear and only half of what you see.” How many of us hear or read news about recent or important events and right away form our opinions? We often think that the news must be true. But […]



Webinars

Aug 18th, 2017 | By | Category: Geri Roskopf's Blog

Webinars are seminars conducted over the internet. It’s a live education presentation during which participating viewers can submit questions and comments on the subject being presented. I’ve participated in several webinars and found them to be very useful. Even though some of the content of […]



Where Are They?

Aug 14th, 2017 | By | Category: Geri Roskopf's Blog

Where are they? Where are the qualified tow operators, service repair technicians and office personnel so desperately needed in the towing and recovery industry? What kind of impact is this shortage having on your business? I think what’s making this shortage so real is that […]



Just Throw it Away

Aug 4th, 2017 | By | Category: Geri Roskopf's Blog

After my mother passed we went through some of her things and wondered whether to give them to a family member or charity. My brother’s response was, “just throw it away.” I think that’s the mentality of today’s world when we don’t find something useful […]



How Do You Rate?

Jul 28th, 2017 | By | Category: Geri Roskopf's Blog

Have you ever been waiting in line and, for whatever reason, someone behind you is escorted to the front of the line and you think to yourself, “How do they rate? What makes them so much better than me?” Today, more and more, we’re asked […]



Off the Clock

Jul 24th, 2017 | By | Category: Geri Roskopf's Blog

Tow Times magazine has been featuring articles about towers with pastimes, hobbies or passions outside of the 24/7/365 grind of towing. I think you need something in your life besides work to help you keep sane and balanced. I find it interesting to learn what […]



Strategic Account Management

Jul 17th, 2017 | By | Category: Geri Roskopf's Blog

What strategies do you have to increase revenue, profit and customer retention for your towing business? While I think most of us do research to make strategic purchases — buying a new versus a used tow truck for example — I don’t think many of […]



I’ve Learned a Few Things

Jul 7th, 2017 | By | Category: Geri Roskopf's Blog

I’ve been employed at different types of businesses throughout my life, and I believe I’ve learned a few things about being both an employee and a boss along the way. I started babysitting when I was 12. While at the time I didn’t consider myself […]



Happy Birthday!

Jun 30th, 2017 | By | Category: Geri Roskopf's Blog

I’m giving myself a birthday present today. Sorry, but I’m not writing about anything that has to do with towing, just a few thoughts on celebrating birthdays, or as the dictionary states: “The anniversary of one’s birth.” As you may have guessed, today is my […]