The definition of a password is a secret word or phrase that must be used to gain admission to something. While I’m all for security and secrecy, I often find myself saying a few choice words when I have to change passwords on certain accounts […]
I am totally challenged when it comes to driving and finding addresses. I don’t need “go east on Main Street” directions. I need “turn left on Main Street when you see the Ford dealership.” Many women I’ve talked to are the same – a bit […]
For all you tow ladies: If you haven’t talked to a tow lady friend lately, I encourage you to make the call today. This morning I received a phone call from a tow lady friend I haven’t talked to in two months. It was nice […]
I’m pretty sure most tow operators know of the star of the television show Highway thru Hell: Jamie Davis, owner of Jamie Davis Motor Truck and Auto, Inc. I’ve met him several times and I can say he is the real deal. Tow Times magazine […]
A woman called about having her tire changed. She wanted to know how long and how much. Within a half hour, I said, and I told her the fee for the service call. “That long and that much?” she said. “Forget it.” I hope she […]
I picked up the July issue of Motor Age magazine and was pleasantly surprised to see an article in the shop profile section titled “Towing the Line. Husband and wife team looking for success over the next 50+ years.” The article highlighted Topel’s Service Center, […]
The past month I received two “save the date” postcards for upcoming weddings. While I enjoy seeing photos of the happy, engaged couples, I’m also thinking, “Wow, one wedding is not until January, 2019, and the other is not until October 2019.” I guess I’ll put the […]
Along with the trucking industry, the towing and recovery industry is well aware of the shortage of qualified drivers. At the Wisconsin Towing Association’s annual meeting in June, the subject of autonomous vehicles was a hot topic. Are driverless trucks the answer to the shortage? […]
Like many professions, the towing and recovery industry doesn’t get a day off for celebrating a holiday. When you’re on call you miss a lot of events. It is almost a given that when you just sit down for dinner or are heading out the […]
Sometimes when someone doesn’t understand where you’re coming from and begins to criticize you, don’t you want to tell them to “walk a mile in my shoes” — or in the towing and recovery industry — walk a mile in my boots? Take this scenario […]
