The towing and recovery industry has changed quite a bit since my husband and I first opened the doors of our company. But I have this feeling that I can’t quite put my finger on. There seems to be some sort of “shift” of how […]

I came across a document dated March, 2010, titled “Towing as a Career Path.” It was in an outline format with the goal of researching how to introduce towing as a career choice to outsiders — those not involved in the towing industry. Unfortunately, the […]

I attended the 11th annual Wall of the Fallen Official Name Unveiling Ceremony this past Saturday at the International Towing and Recovery Museum in Chattanooga, Tenn. It was a ceremony to remember and honor 26 tow operators who lost their lives while working on the […]

My niece just turned six and was excited to show me a new shirt that was a birthday present from her mom. Emblazoned on the front was a big “W.” She explained it was for the superhero Wonder Woman – the comic book hero from […]

I’m sure most of us have had a feeling of hopelessness — a time when we were brought to our knees, not knowing if we will ever be able to get up again. Wondering why – why me, why now — just why? Sometimes there […]

Benjamin Franklin said, “Believe none of what you hear and only half of what you see.” How many of us hear or read news about recent or important events and right away form our opinions? We often think that the news must be true. But […]

Webinars are seminars conducted over the internet. It’s a live education presentation during which participating viewers can submit questions and comments on the subject being presented. I’ve participated in several webinars and found them to be very useful. Even though some of the content of […]

Where are they? Where are the qualified tow operators, service repair technicians and office personnel so desperately needed in the towing and recovery industry? What kind of impact is this shortage having on your business? I think what’s making this shortage so real is that […]

After my mother passed we went through some of her things and wondered whether to give them to a family member or charity. My brother’s response was, “just throw it away.” I think that’s the mentality of today’s world when we don’t find something useful […]

Have you ever been waiting in line and, for whatever reason, someone behind you is escorted to the front of the line and you think to yourself, “How do they rate? What makes them so much better than me?” Today, more and more, we’re asked […]