Geri Roskopf’s Blog

I sometimes struggle when talking to someone about a difficult situation. I’m not sure what to say or how to say it. It doesn’t have to be business-related either. I was recently faced with a situation where I needed talk to someone about a difficult situation, and I needed to shift from being challenging to…

The Wisconsin Towing Association recently sent out a survey titled, “Tell Us About Your Company.” The survey included the usual company information: Name, address, and a brief company history, along with an opportunity to comment on lessons learned, the biggest misconceptions of tow operators, training and certification, and final thoughts. As I read the responses,…

What’s needed to raise the bar of professionalism in the towing and recovery industry? What will it take to raise the standards of quality or the motoring public’s expectations our industry? My first thought would be education and communication. I had a lively discussion with a fellow tower about training and the three levels of TRAA certification.…

I sometimes struggle when I have to talk to someone about a difficult situation. I’m not sure what to say or how to say it. And it doesn’t have to be business-related either. I was recently faced with a situation that I needed to shift from being challenging to becoming cooperative. I decided to go…

Understanding the concept of what it takes to run a 24/7/365 towing and recovery business is not easy for many people. The normal day-to-day business aspect is similar to other businesses — employees, payroll, accounts payable and receivable, etc., — but the difference is what else it takes to be in this industry. Towing companies…

I’m having a wonderful time watching my granddaughter Izzy. She just turned one and is so stinking cute you can’t get mad at her when she’s being sassy. I guess because I’m with her for extended periods of time I notice so much more how she’s growing and learning  — just like my own two children did…

I’m often frustrated when I don’t know how to do something new on my computer or smartphone. I’m a hands-on learner and need to be shown, then told the hows and whys something is done to completely understand. I also like to write down instructions. Doing these things helps me process what I’m learning. Show…

I’m sure by now a lot of you have heard about the new recommendations from the World Health Organization (WHO) with regard to new screen time limits for young kids. When I first heard about the recommendations I thought it was about how much time kids stared at screens, but it has more to do with spending…

I always enjoy  Tow Times magazine articles that feature women involved in the towing and recovery industry. Their March 2019 issue article“Women Make More Inroads into Towing” highlighted three women, or as I refer to them — tow ladies — involved in various aspects of our industry.