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Urgent.ly Partners with Uber to Provide Roadside Assistance for Uber Drivers

May 18th, 2018 | By | Category: Industry News

Urgent.ly has partnered with Uber to provide roadside assistance services for Uber drivers. Urgent.ly digitally connects Uber driver-partners with the nearest available and qualified service provider. Drivers receive live status updates and watch in real-time as their towing and roadside assistance professional arrives just as Uber riders track their Uber driver.

Urgent.ly’s global, digital platform powers the roadside programs of leading automotive OEMs and insurance providers with the largest digitally connected service network of 45,000 roadside assistance service vehicles, a 24/7/365 customer support team, live-tracking and real-time status updates.

“We’re incredibly excited to be partnered with Uber – the alignment between our platforms and services is incredible. In partnering with Urgently, Uber can expect fast, digital, loyalty-generating service experiences for their drivers and Uber Visa Debit cardholders,” said Urgent.ly CEO & co-founder Chris Spanos. “The Urgently platform powers these partnerships and experiences all across the globe, and together with Uber we’re pushing the rideshare and roadside industries into the future.”

Urgent.ly’s provides roadside assistance service, products and technology by combining location-based services, real-time data, AI and machine-to-machine communication. Urgent.ly’s platform powers roadside assistance solutions in North America, Europe, Asia and Australia for leading brands across the automotive, insurance, telematics and other transportation-focused verticals.