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AAA Honors Fox City’s Towing Owner as “Real Hero of the Road”

Feb 23rd, 2018 | By | Category: Spotlight

From left – Brion Gopigian, Ford Motor Company; Bob Kaczor, AAA – The Auto Club Group; Nick Van, Fox City’s Towing; Bob Huffman, AAA National; Mike Northam, Les Stumpf Ford; Karen Gurtner, AAA – The Auto Club Group. Photo: Samantha Zingsheim, of Everlasting Images Photography by Sam. 

Source: AAA

Last year, AAA asked its network of service providers to share stories of their most rewarding experiences on the job in order to identify and reward “Real Heroes of the Road.”  The winning submission came from Fox City’s Towing in Greenville, Wisconsin, and involved some special assistance provided to a woman in a dire situation. The prize for the company is a 2017 Ford F150 work truck.

“AAA is incredibly proud and grateful for Nick’s willingness to go the extra mile in helping one of our members when they needed it most,” said Scott VerBracken, Vice President of Automotive Services for AAA – The Auto Club Group. “He truly is a hero of the road, and exemplifies the professionalism and dedication of AAA’s service providers.”

Nicholas Van, then a technician with Fox City’s Towing, was responding to a service call for a dead battery at a gas station in the middle of the night, and noticed that the member was visibly distraught. When he informed her that her battery was bad and needed to be replaced, she confided that she was fleeing an abusive relationship and didn’t have money for a new battery. Van, only 21 years old at the time, paid for the member’s battery out of his own pocket and even purchased a gas card for her. A few months later Van received a letter from the woman, who reported that she was doing much better and included a check to reimburse him for his generosity that fateful night.

“I am truly honored and humbled to receive this award,” said Van, who has since gone on to become the owner of Fox City’s Towing. “This experience has reassured me that doing the right thing and having faith in humanity is the best way to live a fulfilling life.”

The second-place winner of the “Real Heroes of the Road” contest was also from Wisconsin. Carlton Automotive in Oostburg received a set of four Goodyear tires for one of their service vehicles in recognition of the extra assistance they provided to two AAA members who were stranded on the roadside with a blown motor on a cold December day.